Help
Customer service
Privacy policy
1.1 We are glad that you visit our website and thank you for your interest. Hereunder we inform you about how we treat your personal data when you use our website. Personal data in this case mean all the data with which you can be identified in person. 1.2 The responsible person of the data processing on this website according to the General regulation data protection (AVG) is EasyParts.nl, Netwerk 130, 1446WR Purmerend, Nederland,
2.1 When you just visit our site, without registering or otherwise transmitting data to us, we only collect the data which your browser sends to our server (the so-called server log). When you visit our website we collect the data which is technically necessary to show you our website: The processing will take place according to article 6, part 1, point f, AVG according to our justified interest in improving the stability and the functioning of our website. The data will not transmitted nor used for other purposes. We however want to maintain the right to control server logs afterwards, if substantial information indicates illegal usage. 2.2 Due to safety reasons and to protect the transmission of personal data and other confidential data (for example orders or requests which you send to the person responsible for data processing) this website uses SSL- and TSL-encryption. You can recognize an encrypted connection by the string ‘https://’ and the encryption pictogram in the address bar of your browser. 3.1 For the hosting of our website and the presentation of the page content, we use a provider who provides its services itself or through selected subcontractors, exclusively on servers within the European Union. All data collected on our website is processed on these servers. We have concluded an order processing contract with the provider, which guarantees the protection of the data of our website visitors and prevents unauthorized prohibits disclosure to third parties.
3.2 Cloudflare We are using a content delivery network of the following provider:
Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service allows us to store large media files such as images, page content or scripts, deliver faster through a network of regionally distributed servers. The processing is carried out to protect our legitimate interest in the stability and improve the functionality of our website in accordance with Article 6, part 1, point f), AVG. We agreed upon an order processing agreement with the provider, which the protection of the data of our website visitors is guaranteed and unauthorized provision to third parties is prohibited.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision by the European Commission. 3.3 KeyCDN We are using a content delivery network from the following provider: proinity
GmbH, Rümikerstrasse 60, 8409 Winterthur, Switzerland.
This service allows us to store large media files such as images, page content or scripts, deliver faster through a network of regionally distributed servers. The processing is carried out to protect our legitimate interest in the stability and improve the functionality of our website in accordance with Article 6 part 1, point f), AVG. We have concluded an order processing agreement with the provider, which the protection of the data of our website visitors is guaranteed and unauthorized provision to third parties is prohibited.
In the case of data transfer to the provider's location, an appropriate level of data protection guaranteed by an adequacy decision of the European Commission.
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files, which are placed on your end device. Some of these cookies are partially deleted automatically after closing the browser (so-called "session cookies"). Other cookies remain longer on your device to enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage duration in the cookie settings overview of your web browser. When personal data is also processed through individual cookies used by us, this processing takes place in accordance with Art. 6 paragraph 1 point b) AVG or for the performance of the contract, according to Art. 6 paragraph 1 point a) AVG in case consent is given or according to Art. 6 paragraph 1 point f) AVG to safeguard our legitimate interest in the best possible functioning of the website and a customer-friendly and effective design of the page visit. You can set your browser in such a way that you are informed about the placement of cookies. For example, you can decide whether to allow cookies for each individual cookie, only allow cookies in certain cases or refuse them altogether. Please note that if you refuse cookies, our website may only function to a limited extent. 5.1 Reminder of review. We use your e-mail address to send you a one-time reminder to provide a review of your ordering experience for the purpose of the review system used by us, if you notify us during or after your order in accordance with Article 6(1). point a) GDPR you have given your express consent. You can withdraw your consent at any time by sending a message to the controller. 5.2 When you contact us ( for example via the contact form or email), personal data will be collected. Which data will be collected through the contact form, is evinced from the according contact form. These data will only be used for answering your request or for contacting you and the necessary administrative technical data will be used and stored. The legal basis for this is the fact that we have the justified reason to answer your request according to article 6, part 1, point f) AVG. Should you contact us to make an agreement with us, then the justified reason for consulting the data is article 6, part 1 point b) AVG. Your data will be cancelled after you have closed your request. This will happen when the circumstances indicate that the concerned matter has been solved and under the condition that no legal registration obligations are necessary. According to article 6, part 1, point b) AVG personal data will be gathered and processed when you give them to us for the execution of the agreement or when creating a customer account. Which data will be gathered, will evince itself from the form to be compiled. Your account can be removed on any given moment. This is possible by sending a message to the person responsible for data gathering. We archive your data and use this data for executing the agreement. After the complete execution of the agreement or when the customer account has to be removed, your data will be – with respect to fiscal and commercial law established period- blocked and after the necessary period cancelled, if you did not particularly declared that you agree with the fact that your data will be further stored or if it is allowed to keep on using your data in a way which is legally allowed and of which we inform you hereunder. 7.1 Subscribe to our email newsletter When you subscribe to our email newsletter, we will send your information about our offers on a regular basis. For registration for our newsletter you only need to give us your email address (obligatory). The supply of further information is based on a voluntary basis and is meant to address you in personal manner. For sending you the newsletter we choose the ‘double –opt-in’ procedure. This means that we will only send you our email newsletter after you have explicitly have given your consent to send these newsletter. After this we will send you an email where you are asked to confirm that in the future you want to receive newsletters by clicking on the link. By activating the confirmation link, you give us permission to use your personal data according to article 6, part 1, point a) AGV. On registering for our newsletter we archive the IP- address registered at your internet provider and date and time of registering to ascertain possible misuse of your email address if necessary afterwards. The data you provided for receiving the newsletter will only be used for advertising purposes through our newsletter. You can unsubscribe at any given time through the relevant link in the newsletter or by sending a message to the responsible person as mentioned above. After cancellation, your address will be immediately removed from our data base of receivers of newsletters, and if you have not given specific permission for further use of your data or if we have the privilege to keep on using the data on the way permitted legally and by means of which we inform you in this newsletter. 7.2 Notification of the availability of goods by email If we offer the option in our online shop to inform you by e-mail about the availability of selected, temporarily unavailable items, you can sign up for our email notification service for the availability of
goods.If you register for our email notification service for the availability of goods, we will send you a one-time email about the availability of the item you selected.The only mandatory information required to send this notification is your email address. Providing further data is voluntary and can be used to address you personally.We use the so-called double opt-in procedure to send this notification.This means that we will only send you a corresponding notification if you expressly have confirmed us that you agree to receive such a message. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive such notification.Privacy statement
1) Information about the collection of personal data and contract data by the responsible person for data
, E-Mail: [email protected]. The responsible person for data processing is a natural person or juridical person who defines, alone or with others, the goals and the means for the processing of personal data.2) Data gathering when visiting our website
3) Hosting & Content Delivery Network
4) Cookies
5) Contacting us
6) Data processing when making a client account and for the execution of the agreement.
7) Usage of your data for direct marketing
8) Data processing for the execution of an order
8.1 The personal data collected by us will be passed on to the shipping company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. If we owe you updates for goods with digital elements or for digital products on the basis of a contract, we will process the contact details provided by you with the order (name, address, e-mail address) in order to inform you in accordance with our legal obligation to provide information. art. 6 (1) lit. c AVG within the legally established term to inform you personally about upcoming updates via suitable means of communication (e.g. by post or e-mail). our contact details will only be used to inform you about updates owed by us and will only be processed by us for this purpose to the extent necessary for the relevant information. We pass on your payment data to the commissioned credit institution in the context of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will inform you about this explicitly below. The legal basis for the transfer of data is Art. 6 (1) lit. b AVG.
8.2 To be able to carry out our contractual commitments towards our customers, we work together with external freight forwarders. Your name and delivery address will be conveyed in accordance with article 6, part 1, point b)AVG only for the delivery of the goods to a forwarder we have chosen.
8.3 Informing transport service about personal data
- UPS
As a transport service, we use the following service provider: United Parcel Service Deutschland Inc. & Co. OHG, Gorlitzer Straße 1, 41460 Neuss, Germany.
We provide your e-mail address and/or telephone number in accordance with Art. 6 Paragraph 1 point a AVG for delivery of the goods to the service provider in order to arrange a delivery time or to be able to announce the delivery, if you have expressly consented to this when ordering. Otherwise, we give for the delivery in accordance with Art. 6 Paragraph 1 point b AVG only forward the name of the recipient and the delivery address to the service provider. Your data will only be passed on if this is actually necessary for the delivery of the goods. In this last case, it is not possible to coordinate the delivery time in advance or receive a notification about the delivery time. The consent granted can be revoked at any time with future effect with the stated responsible party or with the service provider.8.4 Use of payment service providers (payment providers)
- Adyen
This website contains one or more online payment methods from the following available provider: Adyen, Simon Carmiggeltstraat 6 – 50, 1011 DJ Amsterdam, The Netherlands
If you select a payment method with the provider, in which you pay in advance
(e.g. credit card payment), your information will be provided during the ordering process payment details (including name, address, bank and payment card information, currency and transaction number) to the provider, as well as information about the content of your order according to art. 6 paragraph 1 point b) AVG. Passing on your data in this case, is only for the purpose of settling your payment with the provider and only to the extent necessary to do so.
- iDeal
This website contains one or more online payment methods from the following available provider: Adyen, Simon Carmiggeltstraat 6 – 50, 1011 DJ Amsterdam, The Netherlands
If you select a payment method with the provider, in which you pay in advance
(e.g. credit card payment), your information will be provided during the ordering process payment details (including name, address, bank and payment card information, currency and transaction number) to the provider, as well as information about the content of your order according to art. 6 paragraph 1 point b) AVG. Passing on your data in this case, is only for the purpose of settling your payment with the provider and only to the extent necessary to do so.
- Paypal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg
If you select a payment method with the provider where you make an advance payment, your payment details provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) will be passed on to the provider, as well as information about the content of your order according to art. 6 paragraph 1 point b) AVG. In this case, your data will be passed on exclusively for processing your payment with the provider and only to the extent necessary for this.
If you choose a payment method in which the provider makes a prepayment, you will also be asked to provide certain personal data during the ordering process (first and last name, street, house number, postal code, place of residence, date of birth , e-mail address, telephone number and possibly information about an alternative payment method).
In order to safeguard our legitimate interest in determining the solvency of our customers, we disclose this data in accordance with Art. 6 paragraph 1 point f) AVG to the provider for the purpose of a credit check. Based on the personal data and other data you provide (such as shopping basket, invoice amount, order history, payment experiences), the provider checks whether the payment option may be allowed with regard to payment and/or debtor risks.
9) Onlinemarketing
Google AdSense
This website uses Google AdSense, a web advertising serviceof Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland("Google"). Google AdSense uses so-called "cookies", which means text files that are stored on your computer and that enable analysis of your use of the website. In order to collect information, Google AdSense also uses so-called "web beacons" (small invisible graphic images), with which simple activities, such as visitor traffic on the website, can be recorded, collected and analyzed. The information generated by the cookie and/or web beacon (including your IP address) about your use of the website is usually transferred to a Google server and stored there. This may also involve transfer to the server of Google LLC in the United States.
Google uses the information obtained in this way to analyze your usage behavior
with regard to AdSense advertisements. The IP address transmitted by your browser within the framework of Google AdSense is not combined with other data from Google. The information collected by Google may be transmitted to third parties if this is required by law and/or if third parties process this data on behalf of Google.
All forms of processing described above, in particular the reading of information on the end device used by means of cookies and/or web beacons, will only take place if you have given us your express consent in accordance with Art. 6 al. 1 point a) AVG. Without transmitted consent, Google AdSense will not be used during your visit to the page.
You can view Google's data protection provisions here: https://business.safety.google
10) Web analysis services
10.1 Google Analytics 4
This website uses Google Analytics 4, a service from Google Ireland
Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), to analyse the use of the website.
When using Google Analytics 4 as standard procedure so-called ‘cookies’ are used. Cookies are text files which are stored on your end device and that enable an analysis of your use of a website.
The information collected by these cookies about your use of the website (including the IP-address transmitted by your device, abbreviated with the last three numbers, see below) is usually forwarded to a Google server and stored and elaborated.
This can lead to information being transmitted to servers from Google LLC in the USA, where the information can be elaborated further.
By using Google Analytics 4 the IP-address that is transmitted and elaborated by your end device, will be communicated when you use the website, always automatically and standard only in an anonymous way. As a result, the collected information cannot be connected to any individual. The automatic anonymization is carried out by Google though the IP-address, which your end device will send within the member states of the European Union or other countries with contracts with the European Economic Area (EER), the last digits are anonymized.
Google uses this information and other details in our name to analyse your usage of the website, to make reports about your web activities and user behaviour and to communicate to us your web usage and the internet connection. Regarding these reports, your end device, in the scope of Google Analytics 4 will enter it and the abbreviated IP-address will not be connected to this information from Google. The data in the scope of usage by Google Analytics 4 will be stored for 2 months after which it will be erased.
Google Analytics 4 also makes it possible to make statistics with regards to your age, sex and interest interests of web users on the basis of an evaluation of advertising based on interest and by the storage of information of third parties through a special function, the so-called ‘demographic features’. This makes it possible to identify groups of users and to differentiate regarding the marketing content. The data, which is collected by the ‘demographic features’, are not able to be connected to a specific person and therefore not to you personally. The data collected by ‘demographic features’ will be stored for two months and then erased.
The elaboration options described above, in particular the placing of the Google Analytic cookies for storage and reading of information on the used end device will only be executed if you give us your specific authorization as per article 6, part 1, point a), AVG. Without this authorization, Google Analytics 4 will not be activated if you use our website. You can cancel your authorization any time. To use your right of withdrawal, you can deactivate your permission through the ‘Cookie Consent Tool’ on the website.
On this website, the "Google Signals" service can also be used as an extension of Google Analytics. With Google Signals, cross-device reports can be created by Google (so-called "cross-device tracking"). If you have activated "personalized advertising" in the settings of your Google account and you have linked your internet-connected devices to your Google account, Google can analyse user behaviour on different devices and create database models based on this, provided you have given consent for the use of Google Analytics in accordance with Article 6 part 1, point a), AVG (see above). The logins and device types of all page visitors who were signed in to a Google account and have converted are taken into account. The data shows, among other things, on which device you first clicked on an ad and on which device the corresponding conversion took place. Insofar as Google Signals is used, we do not receive any personal data from Google, but only statistics that are compiled on the basis of Google Signals. You have the option in your settings
Google account to deactivate the "personalized advertising" function and thus deactivate the cross-device analysis. To do this, follow the instructions on this one page: https://support.google.com/ads/answer/2662922?hl=en
More information can be found here:
https://support.google.com/analytics/answer/7532985?hl=en
As an extension of Google Analytics, the "UserIDs" function can also be used on this website. By assigning individual UserIDs, we can have Google create cross-device reports (so-called "cross-device tracking"). This means that your usage behaviour can also be analysed between devices if you
You have consented to the use of Google Analytics in accordance with Article 6 part1 point a) AVG, if you have created a personal account by registering on this website and have logged into your personal account with your relevant login data on different end devices. The data collected in this way shows, among other things, on which end device you first clicked on an ad and on which end device the respective conversion took place.
For our usage of Google Analytics 4 we have a so-called processing agreement with Google, which obliges Google to protect the data of our website and not to give it to third parties.
Details about the processing initiated by Google Analytics 4 and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites?hl=nl
10.2 Cloudflare Web Analytics
This website uses the web analysis service of the following provider: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA
Using cookies and/or similar technologies (tracking pixels, web beacons, algorithms for reading end device and browser information), the service collects and stores pseudonymised visitor data, including information about the end device used such as the IP address and browser information for statistical analysis of user behaviour on our website and to create pseudonymised user profiles. This allows, among other things, the evaluation of movement patterns (so-called heat maps), which determine the duration of display of the page visit and interactions with the page content (e.g. text entry, scrolling, clicks and mouse overs). Pseudonymization fundamentally excludes the possibility of direct personal reference. Your personal information will not be merged with data collected by other means.
All processing described above, in particular the reading or storage of information on the terminal device used, is only carried out if you have given us your express consent in accordance with Article 6 part 1 point (a) AVG. You can revoke your consent at any time with effect for the future by this service by deactivating the 'cookie consent tool' made available on the website.
We have concluded a processing agreement with the provider, which guarantees the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision by the European Commission.
10.3 Google Tag Manager
This website uses the "Google Tag Manager", a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google"). The Google Tag Manager provides a technical basis for bundling different web applications, including tracking and analysis services, and for calibrating, checking and linking them to conditions via a uniform user interface.
The Google Tag Manager itself does not store or read information on user devices. The service does not perform independent data analyses.
However, the Google Tag Manager transmits your IP address to Google when you call a page and can store it there. Transfer to servers of Google LLC. in the United States is also possible. This processing is only carried out if you have given us your express consent in accordance with Article 6, paragraph 1, point (a), AVG. Without this consent, Google Tag Manager will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, you must deactivate this service in the 'Cookie Consent Tool' offered on the website. We have concluded a processor agreement with Google, which obliges Google to protect the data of visitors to our website and not to pass it on to third parties.For the transfer of data from the EU to the USA, Google refers to the so-called standard data protection clauses of the European Commission, which are intended to guarantee compliance with the European level of data protection in the USA. You can find more information about data protection at Google Tag Manager here: https://business.safety.google
10.4 Hotjar
This website uses the web analysis service of the following provider: Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta
By using cookies and/or similar technologies (tracking pixels, web beacons, algorithms for reading terminal and browser information), this service collects and stores visitor data which is made pseudonym, including information about the terminal device used such as IP addresses and browser information, in order to evaluate it for statistical analysis of user behaviour on our website and to create pseudonymised user profiles. This allows, among other, the evaluation of movement patterns (so-called heat maps), which show the duration of the page visit and the interactions with the page content (e.g. text entry, scrolling, clicks and mouseovers). Making data pseudonym fundamentally excludes the possibility of direct personal reference. Your personal data will not be merged with data collected in any other way.
All processing as described above, in particular the reading or storage of information on the terminal device used, is only carried out if you have given us your express consent in accordance with Article 6 , part 1, point a) AVG. You can revoke your consent at any time, which will be effective for the future by deactivating this service in the "cookie consent tool" which is available on the website.
We have concluded a processing agreement with the provider, which guarantees the protection of the data of the visitors to our website and prohibits unauthorized disclosure to third parties.
10.5 Microsoft Clarity
This website uses the web analytics service from the following provider:Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.
Using cookies and/or similar technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used, such as IP address and browser information, to evaluate this for statistical analyses of user behavior on our website and to create pseudonymized user profiles. This allows for the evaluation of movement patterns (so-called heatmaps), which display the duration of page visits and interactions with the page content (e.g., text input, scrolling, clicking, and mouseovers). Pseudonymization fundamentally excludes the possibility of direct personal reference. Your personal data is not combined with data collected in any other way. All the processing described above, particularly the reading or storing of information on the device used, will only be carried out if you have expressly given us your consent in accordance with Article 6 part 1, point aa) of the AVG. You can withdraw your consent at any time with future effect by deactivating this service in the 'cookie consent tool' provided on the website. We have entered into a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the U.S., the provider has joined the EU-U.S. Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision from the European Committee.11) Retargeting / remarketing /suggestions advertisement
11.1 Retargeting
11.2 Google Ads Remarketing
This website uses the online advertising program "Google Ads" and, within the scope of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to highlight our attractive offers on external websites using advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. In this way, we aim to show you advertising that interests you, to make our website more interesting for you and to obtain a fair calculation of the advertising costs incurred. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user If you visit certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was forwarded to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked on websites of Google Ads customers. The information obtained with the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. Customers know the total number of users who clicked on their ad and were redirected to a page with a tracking tag conversions. However, they do not receive any information that can be used to personally identify users. The use of Google Ads may also lead to the transfer of personal data to the servers of Google LLC. in the U.S. Details about the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites. All processing described above, in particular the setting of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the 'Cookie Consent Tool' on the website. You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link: https://www.google.com/settings/ads/plugin? hl=nl We point out that you may not be able to use certain functions of this website or only to a limited extent if you have disabled the use of cookies. Google's privacy policy can be found here: https://www.google.nl/policies/privacy/
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision by the European Commission.
11.3 Google Ads Conversion-Tracking
This website uses the online advertising program "Google Ads" and within the framework of Google Ads, the conversion tracking of Google Ireland Limited,Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to arrive at a fair calculation of the advertising costs incurred.
The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was forwarded to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked on the websites of Google Ads customers. The information obtained with the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were forwarded to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. The use of Google Ads may also result in the transfer of personal data to the servers of Google LLC. in the USA.
Details on the processing initiated by Google Ads Conversion Tracking and on how Google handles data from websites can be found here: https://policies.google.comAll processing described above, in particular the placing of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent in accordance with Article 6 paragraph 1 letter a AVG. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" on the website.
You can also permanently object to the placing of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:
https://www.google.com
We would like to point out that certain functions of this website may not be available or may be limited if you have disabled the use of cookies.
For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision by the European Commission. Google's privacy policy can be viewed here: https://business.safety.google11.4 Google Marketing Platform
This website uses the online marketing tool Google Marketing Platform from the provider Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ('GMP').
GMP uses cookies to display user-relevant advertisements, to improve reporting on campaign performance and to prevent a user from seeing the same advertisements multiple times. With the help of a cookie ID, Google records which advertisements are displayed in which browser and can thus prevent them from being displayed multiple times. In addition, GMP can record so-called conversions with the help of cookie IDs, which are connected to requests from advertisements. This is the case, for example, if a user sees a GMP advertisement and later opens the provider's website with the same browser and buys something there. According to Google, GMP cookies do not contain any personal data.
Due to the marketing tools used, your browser automatically establishes a direct connection to a Google server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you based on our knowledge: By integrating GMP, Google receives the information that you have opened the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can associate your visit with your account. Even if you are not registered with Google or are not logged in, there is a possibility that the provider will find out your IP address and store it. The use of GMP can also lead to personal data being transferred to the servers of Google LLC. in the USA. All processing described above, in particular the placing of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent in accordance with Article 6, paragraph 1,point a), AVG. Without this consent, GMP will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your revocation, you must deactivate this service in the ‘Cookie Consent Tool’ on the website. The privacy policy of GMP by Google can be viewed here: https://business.safety.google12.1Usage of YouTube videos
This website uses YouTube-imbedding functions to indicate and play videos of the provider ‘YouTube’, which is part of Google Ireland, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ('Google’).
In this case the ‘extended data protection modus’ is applied, where the storage of user information according to the provider only begins when the videos is being played or if the videos will be activated. When the reproduction of the imbedded YouTube videos will be started, then the provider will activate ‘YouTube’ cookies to collect information regarding the consumer behaviour. According to the information of ‘YouTube’ this information is used to create video statistics, to enhance the user friendliness and to avoid illegal activities. When you are registered on Google, your data will directly connected to your account when you click a video. If you want to avoid that your profile will we connected to YouTube, you have to unregister before activating. You have to right to object to this user profiling, to execute this right you should contact directly YouTube. While using YouTube it is possible that personal data will be conveyed to the server of Google LLC in the United States.
Except the reproduction of imbedded videos , at every visit to our website a connection to the Google network will be established, which can lead to further data processing without our influence on that.
< All processing described above, in particular the reading of information on the used terminal device via the tracking pixel, is only carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a). GDPR. Without this permission, Youtube videos will not be used during your visit to the site. You can withdraw your consent at any time with effect for the future. To make a revocation, you can deactivate this service in the "cookie consent tool" offered on the website via alternative options communicated to you on the website.
For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection based on an adequacy decision by the European Commission.
Further information on data protection at "YouTube" can be found in Youtube's terms of use at https://www.youtube.com/static?template=terms and in Google's privacy statement at https://www.google.nl/intl/ nl/policies/privacy
12.2 Google Maps
On our website we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Maps is a web service for displaying interactive (country) maps in order to visually display geographical information. By using this service you can view our location and any route planning to our location becomes easier.
When you open subpages, of which the Google Maps map is a part, information about your use of our website (e.g. your IP address) is transmitted to Google servers in the USA and stored there. Transfer to the server of Google LLC. in the USA is possible. This happens regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data is assigned directly to your account. If you do not want the data to be assigned to your profile at Google, you must log out before activating the button. Google stores your data (even from users who are not logged in) as usage profiles and analyses them. Such an analysis takes place in particular in accordance with Art. 6 para. 1 lit. f AVG on the basis of the legitimate interests of Google in the display of personalised advertising, market research and/or the purposeful design of its website. You have the right to object to the formation of these user profiles, whereby you must contact Google to exercise your objection.
If you do not agree to the future transfer of your data to Google in the context of the use of Google Maps, you have the option of completely deactivating the Google Maps service. You can do this by deactivating the JavaScript application in your browser. Google Maps and thus also the map display on this website cannot then be used. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. Google's terms of use can be viewed at https://www.google.deExtensive information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://business.safety.google
12.3 Google Maps API
In order to enable us to check certain data in the address form of the order process of our webshop in real time for input errors, we use the services of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Data can also be passed on to: Google LLC., USA
The provider validates the entered address, checks the spelling and, if necessary, supplements missing data. For addresses that are unclear, correct alternative suggestions are displayed. For this purpose, the address data you entered is passed on to the provider, stored there and evaluated.
This processing is carried out in accordance with Article 6, paragraph 1, point f), GDPR on the basis of our legitimate interest in correctly recording the correct address data of the customer for the conscientious fulfilment of our contractual delivery obligations and to prevent problems in the execution of the contract.
The provider processes the relevant data separately and does not merge it with other data files and deletes it as soon as its status or accuracy has been confirmed, but at the latest after 30 days.
For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on data protection by Google can be found here:
https://business.safety.google
12.4 Google reCAPTCHA
This website uses the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Data can also be transferred to: Google LLC, USA. For the visual design of the captcha window, the provider uses 'Google Fonts', i.e.fonts that are loaded from the Internet by Google. No other information is processed than the above-mentioned, which is alreadytransmitted to Google via the functionality of ReCaptcha.
This service checks whether an input has been made by a natural person or a machine and blocks spam, DDoS attacks and similar cybercrime. In order to ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the terminal device used, recognition data of the browser type and operating system used and the date and duration of the visit and transmits these to the provider's servers for evaluation.
The legal basis is our legitimate interest in establishing individual self-responsibility on the Internet and preventing abuse and spam in accordance with Article 6, paragraph 1, point f) AVG We have concluded a processing agreement with the provider, which guarantees the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which guarantees compliance with the European level of data protection on the basis of an adequacy decision by the European Commission. You can find more information about data protection by Google here: https://business.safety.google12.5 Google customer reviews (before Google Trusted Stores)
We work together with Google as part of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). The program offers us the opportunity to have the users of our website write customer reviews.
When you shop on our website, you will be asked after a purchase whether you would like to
participate in a Google survey by e-mail.
13) Others
This website uses a so-called 'cookie consent tool' to obtain effective user consent for cookies and cookie-based applications that require consent. The 'cookie consent tool' is presented to users in the form of an interactive user interface when they access the page, where consent to certain cookies and/or cookie-based applications can be given by checking the appropriate box. By using the tool, all cookies/services that require consent are loaded only if the concerned user consents to this by ticking the corresponding box. This ensures that such cookies are only placed on the user's terminal device if permission has been given. The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed. If, in individual cases, personal data (such as the IP address) is processed to save, assign or log cookie settings, this is done in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in a legal conformance, user-specific and user-friendly consent management for cookies and thus for a legally compliant design of our website. The further legal basis for the processing is Article 6(1)(c) GDPR. As the responsible party, we are legally obliged to make the use of technically unnecessary cookies dependent on the user's consent. More information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.hl=nl.
14) Data subjects rights
14.1 With reference to the applicable law for data protection you are entitled to extensive data protection rights (information- and intervention rights) towards the responsible person for the processing of your personal data, of which we will inform you hereunder:
- Right to disclosure according to article 15, AVG;
- Right of rectification according to article 16, AVG;
- Right of deletion of data according to article 17, AVG;
- Right to limit the processing according to article 18, AVG;
- Right of information according to article 19, AVG;
- Right of transferability of data according to article 20, AVG;
- Right to withdraw permission according to article 7, part 3, AVG;
- Right to file a complaint according to article 77, AVG.
14.2 RIGHT TO OBJECT
WHEN WE PROCESS YOUR PERSONAL DATA, IN CASE OF WEIGHING INTERESTs ON THE BASIS OF OUR HIGHER INTEREST, YOU HAVE AT ANY GIVEN TIME THE RIGHT TO OBJECT AGAINST THE PROCESSING OF YOUR PERSONAL DATA FOR THE FUTURE , IN ACCORDANCE WITH YOUR SPECIFIC REASONS IN A CERTAIN SITUATION.
SHOULD YOU OBJECT, WE WILL CEASE TO PROCESS YOUR RELEVANT DATA. IT IS HOWEVER IN OUR RIGHT TO CONTINUE PROCESSING YOUR DATA WHEN WE HAVE BINDING JUSTIFIED REASONS WHICH OUTWEIGH THE INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOM OF THE CONCERNED PERSON OR IF THESE ARE IN CONNECTION WITH AN INSTITUTION , EXECUTION OR SUSTAINMENT OF LEGAL PROCEEDINGS.
WHEN YOUR PERSONAL DATA ARE BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AGAINST THIS PROCESSING AT OF YOUR PERSONAL DATA FOR SUCH MARKETING ANY GIVEN TIME. YOU CAN EXECUTE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.
SHOULD YOU OBJECT THAN WE WILL CEASE TO PROCESS THE RELEVANT DATA FOR THESE PURPOSES.
15) Duration of the storage of personal data
The duration of the storage of personal data is determined by the respectively lawful storage time (for example fiscal storage time and commercial law storage time). After the expiring of this time the relevant data will be systematically deleted, if they are no longer need for the execution of preparation of the agreement and we do not have any longer the justified reason for a prolongation of storage.
The Privacy statement in any other language than Dutch is to be considered a translation. Only the original Dutch version of the Privacy Statement is binding.
Updated: 2024.11.22
